I labored for my mother in regulation at her dwelling decor retailer. I had an older lady are available in and once I rang her up she mentioned she acquired a reduction as a result of she was the proprietor’s mother. My speedy response was to yell, “GRANDMA!” and throw my arms out like I needed a hug. She left in a short time. BTW it was not my grandma in regulation.
Worked in a bottle store. One afternoon a shady character entered and spent 10 minutes looking the liquor part. I stayed on the checkout and watched him on the CCTV. He ended up shoving two bottles of Johnnie Walker Blue down his pants and walked out. Store coverage is to not confront shoplifters; that is what insurance coverage is for. I known as the police and burnt the footage onto a DVD for them to gather. About an hour later the identical man returns with the bottles demanding a money refund as a result of he ‘bought the incorrect kind’. Just as I used to be telling him I am unable to do a refund and not using a receipt the police walked in to gather the footage. He left with them in handcuffs.
Our retailer is carryout solely — we don’t ship the pizzas we make. We as soon as had a buyer name and have an extended and offended dialog with me as a result of I wouldn’t ship to her. She proceeded to say (a few instances), ‘You have to be new right here. I do know the proprietor personally,’ to which I responded, ‘Well, I’m the proprietor’s daughter, and we don’t ship.’
This individual got here in with a coupon for a free iPod. The nice print mentioned, ‘Guaranteed and payable by Bill Gates.’ I requested why Bill Gates would pay for an Apple product. They left.
Years in the past I labored at a small ironmongery store the place they have been continually getting big rolls of copper wire stolen. One day this man and his girlfriend are available in to return a roll. I used to be a number of months in on the returns counter. They had no receipt and once I scanned the merchandise for the return it was solely doing the worth per foot. I couldn’t work out the way to get the sku or the worth for the entire roll. Called the supervisor and he comes out and immediately is aware of there’s no approach these folks purchased a roll and returned it. So he asks after they purchased it they usually say two weeks in the past ( the frequent response ) and my supervisor tells them “oh really because the last time we sold an entire roll was over 3 months ago” the man begins to get courageous and tells him “so you’re saying I stole it?!” And my supervisor says sure. They find yourself leaving and left the roll behind. Before they depart the shop the man says “I’m coming back and bringing the cops” supervisor says “go ahead that way you can explain to them how you stole the roll”
I used to be working customer support, and a part of my job was to reply any incoming telephone calls. We acquired a name from a man claiming to be from technical help. He advised me that he needed to replace our techniques, and to take action, I wanted to observe his directions. I clearly knew this was a rip-off however determined to play alongside. He advised me to log in to our laptop, ring up a present card for $100, say he paid money, then learn off the present card quantity for him. He mentioned that may replace our techniques! Still the funniest rip-off try I’ve ever seen
I used to be working at a spot that had soft-serve ice cream on the menu. One day, a girl got here to the counter and mentioned, ‘I’m actually sorry, however my daughter dropped her ice cream and she or he’s actually unhappy about it. Do you assume you can give me one other?’ I used to be about to, then I noticed our ice cream machine was damaged that day and we hadn’t bought any. I regarded again at her and advised her that the ice cream should’ve not been from us due to the machine. She turned shiny pink and mumbled, ‘Oh, then I suppose it have to be from Dairy Queen or one thing,’ and left rapidly
I labored in a grocery retailer. One night time, a man stored strolling forwards and backwards in entrance of the doorways whereas jerking a plastic bag round. Finally, after his third attempt, a giant jug of wine broke by means of the underside of the bag and smashed proper in entrance of the doorways. He began yelling that our baggage have been [trash] and that we higher get him one other bottle. I walked him outdoors and advised him we couldn’t exchange it as a result of we didn’t have any wine jugs full of black cherry Kool-Aid. No, wine doesn’t odor like that.
A girl got here in, grabbed an herb-roasted rotisserie rooster, plopped down within the informal seating space, ate 85% of it along with her naked arms, then introduced the carcass to customer support and tried to return it
I used to work at a recreation retailer. One time, a girl got here in and requested for 2 PSPs, two Xbox 360s, and a handful of video games and equipment. When it was time to pay, she handed me a ‘bank card’ that was not laminated and appeared to return from a house printer. I advised her the cardboard wouldn’t work and she or he advised me to scan it anyway. I scanned her faux bank card, which clearly did not have a magnetic strip, and naturally it did not work. She advised me to simply kind the quantity in on the pc. I refused, and she or he advised me she can be again with money. I put every part again on the cabinets. She didn’t return.
A man is available in to fill his sons aderall script. Guy is tremendous twitchy and son is chill as may very well be. For all controls we’re alleged to run a report that reveals each the place within the state they’ve crammed any. Of course the report is a multitude, a number of pharmacys, a number of scripts, a number of docs, all of the pink flags. To high it off an aderall script inside that week had been crammed so we actually couldnt fill this one.
Dad comes again we inform him that we cant fill it and pop begins happening about how his spouse should have crammed it however they want some for at this time blah blah blah. We decline and his final phrases to us are ‘my son needs them for a birthday he has to go to today cant you help?’
No dude we cant assist. Youre clearly taking your sons tablets, get assist and cease utilizing your son to get excessive on pharmaceuticals.
I used to work at Best purchase. This man got here in and returned a laptop computer saying that the field had some previous laptop computer in it. He was yelling and screaming that we dont know the way to do enterprise. Manager gave him full refund. We began to test that previous laptop computer he introduced in. It will not activate. Looks just like the motherboard was toast. We pulled the exhausting drive out and began checking the information. Hard drive was utterly nice with every part on it. We began on the lookout for the clues and located the images of the man who returned the laptop computer. It was his previous machine. We had all his information. Manager known as him and mentioned he has 15 minutes to convey the brand new laptop computer again or he’s calling police. That man got here in, dropped the laptop computer at entrance desk. Never noticed him once more within the retailer
I bought a man a telephone years in the past once I labored for a wi-fi provider. I spent an hour getting all his info transferred and organising the telephone. He got here within the subsequent day with a shattered display screen. Apparently he didn’t do not forget that I used to be the rep who helped him and proceeded to inform me that the telephone was like that when he left the shop. Needless to say, the telephone was not changed
A buyer introduced again a jumpsuit for a refund as a result of it had [poop] in it. She claimed it was like that when she purchased it. It stank so unhealthy that you can odor it by means of the taped-up plastic baggage she had put it in. It would by no means have gone unnoticed by the altering room workers, the client, or the cashier if she really purchased it like that. Someone on the refund counter really accepted it and put it within the trolley stuffed with different returned objects for us to place again out. There was a observe stapled to it that mentioned, ‘Warning: feces inside.’
September 12, 2001. USA. A man in Spartanburg South Carolina calls and says that his weed trimmer was within the twin towers in NYC the day earlier than and acquired destroyed by terrorists. And demanded I exchange it underneath guarantee.
I labored at Arby’s, and we closed for every week whereas our retailer acquired reworked. We have been all there sooner or later throughout that week making ready to reopen when somebody known as and claimed we would tousled their drive-thru order the day prior to this. They demanded that we remake their order free of charge. The supervisor needed to battle laughter whereas telling him that we might been closed for every week
Oh boy, again in highschool once I labored half time at a KFC, there was this one fats man who would are available in, order a 2 piece quarter pack, after which declare we forgot his rooster. Like, once we rotated to fetch his drink on the finish of the order, he would open the field, take out the rooster items and conceal them in his pockets. Hot rooster. Right in his pockets.
I acquired so fed up with everybody simply giving him further rooster on a regular basis that I demanded he turned out his pockets sooner or later when he tried to drag it and WOW LO AND BEHOLD this man has his pockets stuffed with drum sticks.
I labored at a fuel station. Once, a man got here in, grabbed a foot-long sub from the sandwich case, opened it up, pulled a hair out of his personal head, and stuffed it within the sandwich. He got here as much as the register and demanded a refund.
I labored at Aldi, which has a return coverage the place you get your a refund plus an merchandise of equal or lesser worth. One buyer routinely returned a gallon of milk with only a quarter remaining, claiming it was ‘rancid.’ He’d then get a brand new gallon and his a refund. This went on virtually every day for 2 weeks till the district supervisor lastly put his foot down.
I used to be working in a betting store through the 2014 Football World Cup.
We had this one actually terrible buyer, should have been in his 80s and at all times wildly inappropriate (asking what color my underwear was, did I want somebody to maintain me heat tonight and many others) however I could not do something as the upper ups needed to squeeze cash from him.
Anyway, the night time earlier than the ultimate match he is available in and tells me he needs to guess on Germany to win. I spent about ten minutes explaining to him that because it was the ultimate he might not have a broad guess like that, as a substitute he’d have to decide on between a 90 minute win or profitable in further time, on penalties and many others. I confirmed him the percentages for the entire completely different bets and he ended up selecting the 90 minute win, I put the guess by means of for him and off he went into the night time to be creepy someplace else.
The match performs out and naturally Germany wins in further time. The subsequent day Unnamed Creepy Dude is available in grinning from ear to ear and telling me how he is a winner. Oh boy. Again I’ve to clarify to him that his guess is not legitimate as he predicted they’d win earlier than 90 minutes, they usually hadn’t. Dude flies right into a rage about how I’m a cash grabbing slut who’s jealous of his riches and I’ve to pay him out or he’ll name the police. I inform him to depart my retailer or I’ll name them myself, he complies.
A number of days later I come again from my lunch break to see him ranting at my cashier, I ask what the issue is and he throws me his guess slip for the world cup, solely now he is written ‘further time’ on it in pen and is attempting to get my much less skilled workers member to pay him out. I inform him that once we scan bets the pc takes a picture of it, clearly the slip he has given to us has been altered because it does not match what’s on the display screen (I even turned the pc to indicate him) and that counts as fraud. Again, he leaves spouting nonsense about how girls should not be working anyway as a result of they cannot rely or learn.
Next week I get advised I’ve to go to a gathering as I’ve had a criticism filed towards me by a buyer. The day of the assembly rolls round and I’m greeted by my space supervisor, safety director and CREEPY DUDE. He had phoned the client line and mentioned I’d refused to pay his guess and brought the cash for myself. We ended up citing the CCTV of the night time he initially positioned the guess, full with audio, to show and not using a shadow of doubt that he was within the incorrect. Dude will not settle for this and begins screaming that we’re all thieves, we faked the video, and threatening to get a lawyer. Security director escorts him off the premises and he’s banned from all of our chains indefinitely.
The kicker is, if his guess had received it will have been a whopping £55.
Tl;dr previous dude is creepy, refuses to simply accept that his guess is not a winner, makes threats and escalates to move workplace, is banned from all shops.
I labored at Ulta, and somebody tried to return some liter-sized bottles of shampoo and conditioner, however that they had crammed them with water and froze them. The temperature and condensation have been a useless giveaway, so we refused to return their objects. They proceeded to name company and complain, so that they acquired a $100 present certificates and we acquired b**ched at.
A buyer known as my firm and complained that my shirt was untucked in order that they may get free coupons. This lady made such a multitude out of nothing, and I virtually acquired written up over it.
Not tremendous dramatic, however sort of unhappy. I used to be working the register in a mall division retailer and coverage was to solely take returns with out tags if that they had a receipt.
Middle aged lady comes up and says she needs a refund on some garments. She dumps out what quantities to soiled laundry of garments that have not been bought for a minimum of a 12 months and a half. I requested if there was something incorrect, as being effectively worn, match could not have been the problem.
Lady says, no, however that the proprietor, her son, is in jail now and does not want them. She needed full retail worth, which she was completely happy to inform me what that ought to be. I attempted politely implementing the coverage, however she wasn’t having it. Called for a supervisor, who, to my dismay, gave her what she requested for. That was greater than I used to be going to earn over two nights of labor.
I suppose they wanted the cash greater than the shop did however I could not consider the gall of anyone to legally rob a retailer like that.
I witnessed one. I used to be ready to get my hair minimize at my native barber and this lady hobbles in. She had a bandage on her head, a bandage over her eye, her arm in a sling, and a cane. She sat down and launched into this horrible sob story about how she had been on this horrible accident and had spent all her cash on the hospital and her automotive was totalled and now she had no technique to get again dwelling, and many others. And in fact requested for cash. My barber was solely unperturbed and mentioned “Okay, just let me finish with my customers.” The woman, pondering she’d hit a rating, sat patiently as he did 5 haircuts, then he calmly walked over to the telephone and known as the police. Boss.
Had a buyer return a vacuum cleaner as soon as, my supervisor did the return fortunately. The field went again on the ground unchecked. The subsequent buyer who needed to purchase it checked it out earlier than they went to the register. The complete [friggin] factor had been changed with a catering measurement tin of beetroot.
This most likely does not actually matter as a rip-off, however had a teenage boy come into the shop and say he had no cash however wanted condoms desperately for tonight or he “wouldn’t lose (his) virginity”. I actually felt for the dude, so I ended up shopping for him some myself.
I work at a film theatre. We have a 5 greenback low cost day. A buyer comes over and begins telling me how she was there the prior day and that we had given them the incorrect soda and her Diabetic husband had drank it and instantly needed to go to the hospital to get medicine to “cure him”.
Several issues incorrect with that story:
That’s not how diabetes works. You do not die from one sip of soda, and customarily should you did, you’d have insulin to take.
The worker she had complained to as a way to name me over had been the one concessionists the prior day and someway she didn’t determine him once I requested her who it was.
I requested her for a ticket stubs or proof of buy, and she or he got here up with nothing. I went to the attendance for the prior day and pulled the report for the film they claimed to have noticed. To my delight the showtime they claimed to have seen had zero tickets bought to it.
I printed the report and went again to satisfy them.
“Yea, sorry looks like there were zero tickets sold to that showtime.” And I confirmed her the report. She then tried to say we bought her tickets to the incorrect film. I advised her that was inconceivable as a result of then she would have been within the incorrect auditorium. She had no response to that. Then she spluttered that she “guessed she would just go buy tickets” and I mentioned “yea I guess so”
When I used to be at Little Caesars, this woman got here in along with her pizza field and proceeded to inform the cashier she had purchased the pizza the day prior to this and it was burnt, so she needed a brand new one. There have been solely two slices left within the field, and it was a day previous. They nonetheless gave her a brand new pizza. Not definitely worth the battle for a $5 Hot-n-Ready.
“I’d like to return this unopened pack of cigarettes I purchased earlier today at your establishment”. Might be paraphrasing a little bit bit.
I open the shop on a regular basis, hadn’t seen this dude as soon as that day. Looked at his cigarettes, it is a model we do not carry. Asked him for a receipt to “confirm” he bought them right here, however he clearly did not have one.
“That’s fine! If you can just tell me what time you were in here today I can look it up on our cameras to confirm your purchase.”
My God the backpedaling and stuttering. I grabbed his cigarette pack and faux examined them.
“Wait a moment sir, are you sure you purchased these at this store? I don’t think we carry this brand”. He took the cigarettes again, got here up with one thing about his brother should have yada yada after which he walked out.
A tobacco retailer on the town sells a number of the manufacturers we supply at a less expensive worth, so folks prefer to attempt to do returns at our retailer to make a fast buck. We usually do not take any returns on tobacco, however this man did not even scope out his mark.
I had a buyer attempt to pay with a test utilizing an ID that was very clearly fabricated from paper. When I would not settle for it she tried to get her boyfriend to battle me. He laughed and awkwardly walked out of the shop. Leaving her there, crying now, from the embarrassment of failure I suppose?
I used to be working at Buckle for some time in school.
They supply 10% Military Discount with picture ID.
Lady involves my register on Black Friday with an alleged picture copy of her husbands DD -214.
I kindly advised her that may not be accepted and she or he was not eligible for a reduction except she might produce dependent ID on an official card.
She was pissed.
I gave zero f*cks.
Guess who paid full worth?
At my previous job, they used to have gross sales fairly typically and would additionally give out coupons for particular dates. For Boxing Day, that they had a 30% off sale and we would additionally given out coupons that may begin the following day. Lady is available in on Boxing Day and we labored out that she’d get extra of a deal if she used the coupon as a substitute, so I provided to carry her objects for her. I explicitly advised her that she would not be capable to get the 30% off and she or he determined to make use of the coupon as a substitute.
She comes again the following day, goes to money to buy her objects and will get offended as a result of they would not give her each the 30% off and let her use the coupon. She advised the cashier that the individual she’d spoken to the day earlier than had advised her she might do this, sees me, and says “it was that girl who told me!”
I went to money to talk to her (I used to be a keyholder on the time) and her story modified about 3 times by means of the entire thing. First she mentioned that I advised her she might mix the reductions, then she mentioned that I by no means advised her she could not mix the reductions, after which lastly it was “Well I don’t understand why I’m not able to do this.” Another supervisor came to visit to assist kind it out and as I walked away I heard her saying that I used to be a liar.
Now, I work at Sephora and we at all times get folks attempting to return faux merchandise. My favorite one was when somebody returned a face masks however had put a can of tuna within the field as a substitute of the particular face masks.
When I labored on a checkout: a girl pulled a barcode label from a container of $4 tinned fruit and caught it over the barcode of a $25 container of medjool dates. She pretended that she did not do it. Another time a person carried a $30 bag of pet food the customer support counter with out paying for it and requested for a refund. My supervisor gave it to him although we each knew he had stole it whereas we watched him. Oh, and one other time a gaggle of individuals have been utilizing faux bank cards to steal. Not certain precisely the way it labored however they ended up typing in a unique card quantity into the the eftpos terminal whereas one other dude tried to distract you. These guys have been tremendous pleasant and chatty and doubtless thought I used to be younger and dumb however I caught them attempting to take off with about $500 value of groceries. They have been all like, “Just let us go and get some cash out, we’ll be back soon to pay”. They by no means returned and my supervisor gave me a field of candies for selecting up on it. Proudest second of my retail profession.
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